Solutions Engineer (Presales)

No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.

Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Position Summary:

The Solutions Engineer (Presales) supports Channel Account Managers (CAM) in a presales effort to sell cloud solutions in Productivity, Continuity, Security, Infrastructure, and Operations categories to Managed Service Providers (MSPs) of all levels, in various industries, across the Philippines and Southeast Asia. The Solutions Engineer will deliver pre-sales cloud product demonstration experiences to our Partners as well as post-sales deployment and configuration assistance.

Essential Responsibilities (includes, but is not limited to):

• Demonstrating the technical and commercial value of a selection of Pax8 Solutions
• Driving initial configuration and architecture guidance for a variety of customer environments.
• Assisting partners with proof-of-concept deployments and responding to RFIs.
• Working closely with our Sales team as a subject matter expert for a particular product set.
• Provide a demonstration of select solutions.
• Produce product-specific guides and videos.
• Driven and self-motivated to work in a fast-paced environment.

Ideal Skills, Experience, and Competencies:

• Minimum 2 years technical and/or pre-sales experience.
• Knowledgeable about Microsoft Azure and Security Solutions.
• Have a desire to constantly learn new and challenging platforms.
• Possess the ability to blend technical and social engagement.
• Have the skill to communicate complex concepts in simple terms.
• Are genuinely passionate about customer service.
• Are undaunted by troubleshooting deployments in unknown ecosystems.
• Have certification in any 1 of the following areas: Microsoft MS900, MS100, MS101, AZ900, CompTIA A+, Security+, Network+
• Ability to be customer service oriented, work well in a collaborative environment, and to multi-task and adapt to changes quickly.
• Ability to communicate professionally by phone and email.

Why join Pax8?

Well here are a few points of how we value our greatest assets:

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day!
• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too!
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
• Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

About Us:

Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favourite place to buy cloud products.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Job Applicant Privacy Notice