Infrastructure Operations (IO) Specialist / Fresh Graduates Welcome
🌐Network / IT Administrator
🌏Bangkok
🏢 Remote
💼Full time
🗓️Almost Gone
Job Description
Job Responsibilities
- Manage, monitor, and maintain critical infrastructure components such as servers, storage systems, and networks.
- Use infrastructure monitoring tools to proactively detect issues and ensure continuous service availability.
- Respond to and resolve infrastructure-related incidents in a timely manner, minimizing downtime.
- Conduct root cause analysis of recurring issues and implement solutions to prevent future incidents.
- Participate in on-call rotations and work flexible hours to ensure 24/7 support.
- Perform capacity planning to ensure infrastructure scalability and support business growth.
- Optimize system and network performance by identifying potential bottlenecks and making necessary adjustments.
- Implement and manage regular backups of key systems and data.
- Support disaster recovery processes and ensure infrastructure resilience to maintain business continuity.
- Apply security best practices to protect infrastructure from internal and external threats.
- Ensure compliance with internal policies, industry standards, and regulatory requirements.
- Develop automation tools to streamline operational processes, improve efficiency, and reduce manual effort.
- Continuously seek opportunities to enhance and optimize infrastructure operations through automation.
- Maintain accurate documentation of infrastructure configurations, procedures, and incident resolutions.
- Provide regular performance and incident reports to management and relevant stakeholders.
- Collaborate with cross-functional teams on infrastructure-related projects and new initiatives.
- Provide technical support to other teams and mentor junior staff where applicable.
- Bachelor’s degree in information technology, Computer Science, or related field. Fresh graduates are encouraged to apply.
- Prior internship or project experience in IT infrastructure management is a plus.
- GCP Professional level certification, AWS Certified Solutions Architect, or Azure Administrator certification is preferred, or proven experience with the ability to obtain certification later.
- Strong learning ability and willingness to take the exams post-hiring are welcome.
- Knowledge of networking, server administration, and cloud platforms (Google Cloud, AWS, Azure).
- Familiarity with virtualization tools (e.g., VMware, Hyper-V) and automation tools (e.g., Ansible, Terraform).
- Understanding of monitoring and logging systems (e.g., Nagios, Zabbix).
- Ability to present a self-introduction in English and communicate effectively with team members and international stakeholders.
- Strong problem-solving skills with the ability to work under pressure.
- Team player with excellent communication skills.
- Flexibility in working shifts, on-call, and remote office locations (Operation Center or Data Center sites).
- Training and development opportunities will be provided, including support for certification exams.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.