Head of Products & Solutions Thailand

Team Summary

The Products and Solutions team is responsible for developing product strategy, providing the thought leadership and long-term design for the growth of credit, debit and prepaid products across the market. This includes Issuer Engagement, Benefits and CVP, Digital Deployment and Digital Solutioning for Visa Solutions in market.

This team is a critical function tasked with driving the use of Visa credentials and solutions across existing and new clients in the market. In addition, the Products and Solutions team also serve as key influencers of the broader payments strategy in the market that helps drive innovation and growth in the large ecosystem.

What a Head of Products and Solutions does at Visa:

The Head of Products and Solutions, Thailand will be responsible to lead the Thailand product team, working closely with the Country Manager. The position will have significant interaction with all the major geography-based functions -Marketing, Merchants Sales and Solutions, Government Relations etc. as well as Visa Singapore-based executives, across Digital Solutions, Data Solutions, Core Solutions as well functions like Merchant Sales and Solutions, Corporate Strategy and Marketing.

The primary responsibilities of the Head of Products and Solutions, Thailand would include

• Develop, deliver and activate product strategies
• Establish and enhance pipeline of product enhancements, developments and acceleration plans
• Launch new product initiatives on time, within budget and across multiple clients
• Manage the Core Product category to grow share and usage of Visa credentials across Consumer and Commercial segments
• Manage and meet financial performance indicators for Visa core products in Thailand including revenue targets, operating expense budgets.
• Manage and meet business metric performance for Visa core products in Thailand, including CIF, payment volume, transaction volume and international cash
• Lead solution designs to meet client’s needs with Visa products and solutions with our Visa experts
• Bridge client’s business leaders, technical leaders and relevant parties to advance solution implementation
• Lead a team of innovative and engaged individuals focused on delivering best in class products to address local customer preference and anticipated needs.

Why this is important to Visa

This role is responsible for driving the growth and expansion of Visa solutions in Thailand – this includes direct revenue goals as well as product penetration and ecosystem development goals. The Head of Products and Solutions in a market will act as a key influencer in the country leadership team and act as a key advisor to clients in the market.

Projects you will be a part of:

As Head of Products and Solutions for Thailand, the successful candidate will be working on

• Building and scaling Visa’s solutions
• Accelerating the growth of Visa Solutions with banks in Thailand
• Introducing, enabling and expanding the use of Visa’s new products and solutions (including new acquisitions) in the market to drive direct and indirect revenue
• Regularly interfacing with key payment ecosystem leaders – including issuers, merchants, regulatory bodies and industry experts

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What you will need:

• Strong understanding of trends and themes in payments and commerce,
• futurist outlook and passion for technology innovation
• Experience in the retail bank/consumer cards marketing businesses coupled with at least 8 years of experience in developing and launching new banking services, debit credit cards, e-payment services and other digital products/services in a financial institution
• World-class International standard level of client-facing and presentation skills
• Proven records of designing solutions for issuers, merchants and ability to connect business leaders with technical leaders
• Strong business acumen and management skills
• Degree qualified in business and/or technology. Post graduate qualifications highly desirable. Top tier MBA strongly preferred

What will also help:

• Understanding of Visa business and organization strongly preferred
• Passion for the transformative power of technology for the good of the world
• An impressive record of digital products/services delivered from idea through to commercialization
• Ability to connect the dots between product, design, technology, and strategy to solve complex problems
• Track record for a proven ability to attract, hire and train top talent

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.